The Quality Engineering Supervisor ensures compliance to existing procedures and regulations through document review audits and facilitation of risk data and root cause analysis.
Responsibilities:
- Oversee and manage the quality assurance processes and personnel to ensure compliance with industry standards, regulations, and internal quality policies.
- Lead a team of quality engineers and technicians, providing guidance, training, and support to ensure their professional development and performance.
- Implement quality assurance strategies, policies, and procedures to promote a culture of quality excellence throughout the organization.
- Develop and maintain Quality goals and objectives which align with company quality and risk policy.
- Coordinate internal audits, inspections, and performance evaluations to identify potential quality issues and implement appropriate corrective actions.
- Collaborate closely with cross-functional teams, such as manufacturing, facilities, and customer service, to identify areas for improvement and drive continuous quality improvement initiatives.
- Analyze data and metrics to monitor quality trends, identify root causes of nonconformities, and implement preventive measures to enhance product quality and reliability.
- Ensure timely and accurate resolution of quality- related customer complaints and implement measures to address customer feedback.
- Ensure timely communication to competent authorities pertaining to (Field Corrective
- Actions, Medical Device Reporting, audit findings, etc.)
- Responsible for all productions activities (Start of Production (SOP), validations and qualifications (IQ, OQ, and PQ), line performance, product inspection, and Device History record (OHR).
- Promote best in class supplier performance through, supplier evaluation, supplier audits,
- Supplier Corrective Actions (SCARs), and ensuring supplier agreements are implemented and maintained