The Clinical Applications Specialist (CAS) is responsible for Hamilton Medical, Inc.’s (HMI) clinical support and education efforts in the Louisiana and Mississippi territories. The CAS works under the direction of the Clinical Operations Manager to support customers, regional sales managers, dealer representatives, independent representatives, and clinicians. The CAS assists in the preparation and administration of educational/CEU support tools needed for the introduction and maintenance of HMI’s product line in the clinical market. A key result of this position will be positive exposure of HMI in the world marketplace and achievement of growth and turnover goals via clinical and technical support to customers.
RESPONSIBILITES INCLUDE, BUT ARE NOT LIMITED TO:
- Accurately represent HMI and HMI products in the marketplace.
- Assess the educational needs of HMI customers.
- Plan for and facilitate in-service/CEU opportunities in collaboration with the Clinical Operations Manager.
- Adhere to HMI policies, procedures, and mandatory requirements.
- Take initiative; requires limited or no direction for expected tasks.
- Demonstrate efficient and effective use of resources in meeting customer expectations and performing job responsibilities.
- Assist the Clinical Operations Manager with the production of key account seminars, presentations, and programs to promote company products, service, and technologies.
- Serve as a resource on clinical practices for all HMI customers and personnel.
- Provide technical / application assistance to the HMI sales and service team.
- Attend and participate in trade shows, seminars, and company sales and service meetings.
- Accumulate competitive information and forward this data to Marketing to assist in sales and marketing strategies.
- Other duties as assigned.