Hamilton Medical was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care ‑ to anyone, anywhere.

The AR Credit & Collections Clerk is responsible for managing customer accounts, ensuring timely payments, resolving billing issues, and supporting the credit and collections functions to maintain accurate and efficient financial operations.

Responsibilities

• Daily processing of receivables and data entry.
• Process all credit card payments.
• Contact customers with past due balance and maintain detailed documentation of such calls, while maintaining professional and positive interaction with customers. 
• Review daily credit hold reports to ensure the data contained in them is accurate and that appropriate action is taken to resolve any issues.
• Process miscellaneous cash receipts.
• Monitor accounts for potential write-offs. Once identified, these balances will be referred to management.
• Serve as a liaison between customers, Customer Service, sales reps, and other departmental managers to ensure a high level of customer satisfaction without compromising established credit and collections policies and procedures.
• Maintain copies of customer resale certificates as required.
• Ensure A/R files are periodically archived in accordance with established policies and procedures.
• Serve as a backup to the other Credit/Collections Staff.
• Special projects may be required or assigned.

The schedule for this position is Monday - Friday, 7:00am - 3:30pm. 

• Must have attention to detail.
• Must have accounting background, including the understanding of inventory and expense transactions.
• High degree of computer literacy including experience with integrated accounts receivable systems, plus a working knowledge of Microsoft Office, including Excel and Word.
• The ability to maintain the confidentiality of financial data and results.
• Must possess excellent verbal and written communication skills as well as great interpersonal skills.
• Possess a team mindset and flexible to working in team projects. 
• Position requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

• High School diploma or equivalent.
• AA or BS degree in finance, accounting, or similar field preferred.
• 3 years of industry experience preferably with a manufacturing company.
• Experience with ERP.

• Established, stable, and reliable company.
• Comprehensive benefits package: medical, dental, vision insurance; paid vacation and sick time; disability insurance; 401(k); tuition reimbursement; and more.
• Engaging and innovative design projects.
• Strong opportunities for professional growth.
• Commitment to sustainable design practices.
• Personal Protective Equipment (PPE) may be required (provided by employer).
• Drug and background screenings required.